Customer Testimonials
Went there to look at a truck ended up not what we wanted and Bryar found us a truck that fit us perfectly and better deal thanks for making a vehicle purchase hassle free
Friendly staff. Easy process.
Birdnow is a great dealership with awesome staff! Just bought our 2nd Jeep Wrangler from them. Very Happy with the purchase.
I've never purchased a vehicle from a dealership before, so I wasn't quite sure what to expect. I decided to purchase a vehicle from Birdnow, and was pleasantly surprised by how enjoyable the entire process was!
We worked with Bryar. He was incredibly knowledgeable, patient, and easygoing throughout the entire experience. You always hear stories about pushy car salesmen, but that couldn't have been further from our experience. Bryar treated us with respect and never made us feel pressured.
It's refreshing to have such a positive experience when making such a big purchase. We truly appreciate ... Read More Google - Nov 4, 2026
I drove 4 hours one way to work with my sales associate, Tom, at Birdnow, he was top notch from the get-go. My questions were answered straight and to the point, I was given an extremely fair trade-in value, and they had great financing. They went above and beyond for anything I could have asked for in getting it registered for Minnesota. I was in and out within an hour, and driving home with a smile on my face!
We misplaced our keys to our truck while camping at Pikes Peak. Called and talked to Andrew. Using our Vin they were able to make a key for us. Great place and service!
Nice and smooth we even had minor hiccup when swapping tires and they are taking care of it Thomas Matt was excellent to work with.
Shook hands with Tom on deal for a truck. On my way way home to get my truck Tom calls me and says we sold that truck to someone else. I would not go here if you think a handshake means anything. I would have gladly put a deposit down but they never asked for anything. He told me when the manager was in on Tuesday they could possibly allow more. Go elsewhere if you can!
Bryar was great to deal with when I was in the market for a new car.. I was very indecisive and he answered every question, for every step of the way. I am very satisfied with how smooth the process went, how informative he was, and how he listened to what I was looking for in a new car for my family. I am so happy with my purchase and have already recommended several family and friends to keep Birdnow and Bryar in mind when they’re looking for a new car! 10/10 recommend.
Awesome dealership. Very friendly and fair and down to earth. Willing to work with you and accommodate anything within reason. Bryar is a great salesman!
Great place to do business. Friendly people, and fair prices on both the purchase and the trade.
We had been searching for awhile to find a Subaru Acsent for our growing family and I am so glad we ended up working with Byrar and the Birdnow team. We traveled a ways to see the vehicle and they were so accommodating and efficient with getting us in the vehicle and assessing our trade. They were flexible and met us with a fair price that allowed us to take the vehicle home same day. About 2 months after the purchase we were experiencing some issues with the struts that had been replaced prior to purchase and when we reached out, ... Read More Google - Sep 25, 2026
The guys at Birdnow are amazing! This is the 2nd time I've needed their help with a blown out tire. I drive over 300 miles per day for work and I can say these guys take great care of the people that wander into their shop. They are respectful and courteous! Thank you so much for being you!!
We traveled 3.5 hours to Birdnow Chevy and had a great buying experience. All the used vehicles we looked at were in excellent condition. The purchasing process was quick and they valued our time.
Amy is 5 Star! Exceptional! Highly recommend!
This dealership was amazing!!! Amy was my sales person and did an amazing job before, during and after the sale with anything I needed help with. Lee, Ryan and Adam were super great people and all very helpful!!! I would recommend this dealership to anyone looking. I drove 2 1/2 hours out of my way to buy a truck here and when I need a new one I'll be back!!!! Thank you all at Birdnow!!
Amy, as well as everyone there, was fantastic to work with! Definitely worth the drive.
I bought a 2015 vehicle from here and we had excellent customer service right when we walked through the door. Amy greeted us like we were family. She was friendly and helpful. Definitely would recommend friends and family to come and check out Birdhow!
Had a great experience with the help of Tom getting my Forte from here. Tom is a great guy, very helpful and easygoing, made the process very smooth. Would definitely recommend Birdnow if you’re looking for a good deal and great customer service!
I just bought my 6th new chevy truck from Amy at Birdnow in Monona Iowa. I had been a loyal customer of Pladsen motors which I had purchased 5 new trucks from them over the years. But when I needed service done on my last truck a 2020 they failed to help me out . I that I lost my truck in there service department. Amy has been very helpful in getting my new truck. Listening to what I was looking for. Just picked it up on Wednesday and am very happy and proud. Proud to wear my new hat around waukon.
I highly recommend Birdnow Chevrolet in Monona. I talked to Tom Matt and told him what type of vehicle I was looking to purchase. It didn't take long and he found a Chevy Equinox for me. Tom and his coworkers were friendly, professional, and enjoyable to work with. The process went smoothly and I would definitely purchase from them again.
Bought my Equinox a few years ago and this has been such a great vehicle! I worked with Tom and he was so great! He made the whole process so easy and was so knowledgeable.
Tom is great to work with. I’ve purchased two vehicles from him and would definitely do it again!
Bryar made the car-buying process incredibly easy from start to finish. He was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions and made sure everything went smoothly. Birdnow Chevrolet provided a great experience, and Bryar’s customer service made it even better. If you’re looking for a vehicle, I highly recommend Birdnow Chevrolet—be sure to ask for Bryar!
I began looking for a fairly specific vehicle, a used Chevy Blazer several years old, a specific color, but lower miles. I found one online from Birdnow, gave them a call, and talked to Tom. He was very helpful, confirming they still had the vehicle, some additional details, and since I was traveling several hours, we confirmed a day I could be there to check out the vehicle. It all worked out great. Tom and other staff were fun, polite, and efficient, and the negotiations for price and trade-in went smoothly, and the whole process was done in limited time. ... Read More Google - Jul 28, 2026
Great dealership to work with, no hassle.
Made the journey from Phoenix, Az.In/out 30min.no hassle, I'd buy from the friendly people at Birdnow anytime 😊.
Very straightforward! No hassle. Amy was great at explaining the paperwork and good to talk to. My 2nd car purchased here when the first was met with a deer. I would purchase here again. Hopefully not for awhile lol
Everyone was very friendly, answered all my questions, and helped make my buying experience easy!
We found a great deal on a used Chevy Colorado truck on the Birdnows website. We worked with Anthony, our salesman, and then drove 2.5 hours to test drive the vehicle and ended up buying it the same day!
There was a minor issue with a tire sensor, but they took care of it right away before we left. Unfortunately, once we got the truck home, we noticed a few other small issues that needed attention. We reached out to Birdnow, and they generously reimbursed us for everything that needed to be fixed. They offer truly excellent customer service, and we ... Read More Google - Jul 10, 2026
Worked with Amy on the purchase of a new vehicle for our family after ours was totaled from colliding with a deer. She was very helpful friendly and patient especially when answering questions that my son had about the vehicle. I would highly recommend seeking her assistance if you are looking for a new vehicle.
Anthony E. was an excellent salesman. He was very well informed about the vehicle we are considering. Answered all our questions.
Ryan and his service department came through big time for me today. I was at the river for the weekend and an issue came up with a truck I had just purchased from another dealer miles away. They stepped up had it towed to their dealership and fixed my truck quickly. Kudos to Birdnow and their service department!
The experience at Birdnow is nothing but exceptional. The entire staff makes the car buying process smooth and easy! My wife and I have now bought our last two vehicles here - well worth the drive considering we live a couple hours away from the dealership. A big shout out to our salesman Tom Matt! He is hands down the best salesman we’ve had the pleasure of working with.
Most pleasant experience I've had in purchasing a vehicle. Amy was excellent in her knowledge, helpfulness, and professional experience. The process was simple and quick and I feel like I walked out with the best deal possible and that they will stand behind whatever future service I may need. I would definitely recommend checking Birdnow first if you're looking for a reliable vehicle. Thank you for making my day. Rita Rasmussen
I recently bought a used car from Birdnow Chevrolet as an out-of-town buyer, and Anthony made the entire process completely effortless. From the very first call, he was responsive, transparent, and went above and beyond to handle all the details remotely — detailed photos/videos, condition reports, paperwork, and coordination for delivery/pickup. No pressure, no surprises, just a smooth, straightforward transaction from many miles away. Highly recommend Birdnow Chevrolet and especially Anthony if you're looking for a hassle-free used car buying experience! Thank you, Anthony!
We recently worked with Anthony to purchase a used vehicle for our son and had a great experience. We found the car online and live almost 2 hours away. He responded quickly to our inquiry and answered a number of questions via text. After speaking with him over the phone, we made the trek to Monona and had the deal done in 30 minutes, including a fair deal on our trade. I highly reccomend working with Anthony and Birdnow.
I'm neutral with my opinion they offer a service in a small town so thats the service you get from your small town. I think if there was some other dealership like next door that give them some competition you might see some competitive prices come into play. Just my thoughts about it.
Very easy, quick experience. Amy was fantastic to work with and I am having a blast driving the Jeep I got. Would definitely recommend a visit if you see something in their inventory you like!
This is one of the best places to get a vehicle. Amy and Brady are so great. I was a fun time buing my Lincoln Nautilus.
I worked with Amy and she was very responsive and answered all my questions. It was an easy in and out transaction like I asked and a win win for all. We love our new vehicle and highly recommend Birdnow.
I recently purchased my second vehicle from Birdnow Chevrolet in Monona, Iowa, working with Tom. I continue to trust Birdnow for their quality vehicles and excellent customer service. I also rely on them for routine maintenance, such as oil changes, and have consistently had positive experiences. Tom does a great job understanding my preferences and helping me find a vehicle that fits my needs.
Zero pressure and extremely straightforward buying experience. Amy in Sales was awesome to work with. We pre-negotiated 90% of the details before I made the drive from 80 miles away, and I was in and out faster than expected. Highly recommend giving this dealership a try.
Anthony at birdnow did everything I asked. Car was exactly as described. Process worked out very well being out of state. Delivered the car within a couple days. Good service good people.
I just bought a SUV from Amy at Birdnow in Monona and had the BEST experience! From the moment I walked in, Amy my sales lady made everything fun, easy, and completely stress-free and Bryar helped a lot with the finance part in finding me a loan company. Both gave no pressure, no confusion—just honest help, lots of laughs, and people who genuinely cared about helping me. If you’re car shopping and want someone who actually listens, keeps things upbeat, and makes the whole process enjoyable… Amy's your girl. 10/10 would recommend
We have bought two of our vehicles from Birdnow in Monona, both sold by Tom! We are impressed and so satisfied each time. Tom is a great person, easygoing, not pushy at all. He truly wants to help us find what is best for our family. We will definitely be coming back when we need to start looking for our next vehicle!
What an amazing place to get a Vehicle!!! We just got a 2500 truck there and everyone was so amazing and helpful! Does not push you to buy extra stuff for your Vehicle! I highly recommend them! Talk to Amy or Tom both amazing ppl! Amy did amazing j9b to help us find our dream truck!
Amy was great to work with. She went above and beyond for us on making our purchase of a 2024 2500 Dodge RAM a smooth and easy one. And since our purchase in answering questions we have. After sale is as important to us as the sale itself. We would highly recommend Amy. Thank You Amy for everything!! John & Dixie Gorsh 🙂
I’ve purchased many new vehicles over the years. The purchase of my 2026 Silverado was absolutely the best car buying experience I’ve had. Salesman Tom Matt was fantastic to work with!
Not good at all, I had an appointment to se a vehicle thaton pictures looked good and its a 2017 but when I sawit the paint was scratched all over that vehicle and it was crashed, and fixed the passenger side door when opening was rubbing the fender cause of the crash but the salesman said it wasn't in an accident and the price was very high 23k just because it had 65 k miles but the vehicle wasn't worthy 8 drove 3 1/2 hours for nothing
My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!
Don't buy here. They knowingly sold a vehicle with a window motor that was weak. Foundthis out on the way back home. Imediatly called them and they advised they knew it was weak and to try lubing it. That did not fix it. They told me before we even bought the vehicle they are a small town dealer and will stand behind and work with people. They offered to pay half of the repair costs. Which according to themb is 600.00 and half of the motor which is according to them 400 which after finding the part myself it's less ... Read More Google - May 20, 2025
I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to ... Read More DealerRater - Jan 31, 2025
Thank you Amy for making my purchase of the Equinox so enjoyable. You were patient with me and very knowledgable about the vehicle. I love my Equinox and I appreciate all of the perks and points that went along with the sale. Bryar was wonderful with all of the paperwork and made that part of the process easy as well. Your service department has served me well in the past and I know and trust the work that they will now continue to do on my Equinox. Birdnow Chevrolet made an impression on me and the experience I had with ... Read More DealerRater - Mar 20, 2024
I worked with Amy and purchased a Chevrolet Colorado for my daughter. Amy was helpful, patient and very accommodating. Amy reached out to me on multiple occasions and even sent me videos of the Colorado. I live almost 2 hours from the dealership but when I arrived I was met by Amy and she was able to answer my questions and.showed me the vehicle. I then worked with Bryar and he already had documents prepared and answered any questions I had. The process was simple, quick and efficient. I have never been a big fan of shopping for vehicles but ... Read More DealerRater - Mar 10, 2024
Thanks for all your help, Amy. And also following through with the deal. Very informative.
My car broke down in front of their garage. We were on our way to Minnesota for vacation. Birdnow offered us a loaner to use for the week and said they would fix my car while we were gone. They called me first thing on Monday to report the problem and immediately fixed my car at a very reasonable price. They did not charge us for the loaner! We had it for 6 days. What a gift and we were able to enjoy our vacation! The kindest most honest people I have ever met. Thank you so much!!!
I told them how much I could spend. They kept showing me vehicles that were $3000.00 above what I quoted. So I went elsewhere. I have bought cars from dealerships b4 but this is first one that had them in mind not me. Never will I purchase from them.
Bought a 2008 tahoe 3 days later a $360 part broke they offered to pay for half of it but I shouldn’t have had a problem with a vehicle i bought from them in the first place, then i did a review on them and they said they weren’t gonna pay half of it anymore if I didn’t change my review... so if you want to get blackmailed and have a broken vehicle within the first 3 days you have come to the right place
Bait and switch, only interested in financing a vehicle for you. Said the vehicle we were going to pay cash for was sold, tried to get us to finance another vehicle, so we purchased elsewhere.
Service department has had 3 chances to fix my heater it still does not work
Honest??? Professional??? Debatable!!! My brother had his truck towed to them for repairs. After inspection they said it could not be fixed and he needed a new truck which they would be happy to sell him. He purchased a used $30,000 plus truck from them. He had is old truck towed and a mechanical friend looked at it and couldn't believe they wouldn't fix it. After a thousand dollar fix it's back on the road. As for the new truck after almost a month he is still waiting for the plates and title. After calling them there was ... Read More Google - Jun 18, 2018