Customer Testimonials
We had a great experience at Birdnow Dealership in Monona, thanks to Amy, Adam, Michael, and Bryar! From the first conversation to the test drive, Amy made us feel welcomed and supported. While she was briefly away when we arrived, Michael joined us for test drives, Adam looked over our truck, and Amy picked right back up with us once she returned. She was incredibly knowledgeable, patient, and thorough—walking us through every detail and answering all our questions. Amy and Bryar made the process smooth, quick, and stress-free, working hard to get us the best financing and deal. We ...
Purchased our dream car from Birdnow. They went above beyond accommodating us from the start to finish. Michael was a great salesman and followed up and kept us informed throughout the entire process. We will definitely be in touch for our next purchase and highly recommend them.
I had an excellent experience Bridnow Chevy Monona when purchasing my used truck! From the moment I walked in, the staff were friendly, knowledgeable, and genuinely helpful. I came there knowing what truck I wanted to look at but they took the time to understand my needs. The process was smooth and transparent. What stood out the most was their attention to detail — they went above and beyond to ensure the vehicle was in great condition before I left the lot. I was also really impressed with the trade-in offer for my old truck. They gave me a fair price ...
I had an outstanding experience at Birdnow Dealership, all thanks to Amy! From the moment I walked in, she made me feel welcomed and taken care of. Amy is incredibly knowledgeable, patient, and attentive, taking the time to answer all of my questions and helping me find the perfect vehicle. She made the entire process seamless and stress-free. I never felt rushed and could tell she genuinely cared about finding the best option for me. If you're in the market for a car, I highly recommend working with Amy. She’s truly a gem, and I’m so grateful ...
Truck broke down and they had me back on the road in no time. Always a great experience at the Birdnow dealerships!
We came in to look at a vehicle and drove out with it less than an hour and a half later. Amy and Lee were very professional and friendly. We've dealt with Birdnow for 5 years and have always been very satisfied.
I had a pretty great experience doing business with Birdnow Chevrolet. Amy was great to work with in the sales department and Adam really stepped up as a manager. Three weeks after I bought a used car from them I found a puddle of coolant on the garage floor. My local shop determined that the radiator needed to be replaced. I reached out to Adam to see what could be done. Without hesitation Adam asked for the invoice, honored their 30 day warranty and put a check in the mail. I’ve bought a lot of cars and this experience is ...
I had a really great buying experience with the Birdnow team. Everyone made me feel important. It started with Amy who greeted me before I could get to the door. Amy made me comfortable to ask questions that I normally would forget. The members inside made the process easy and fast. Thank you for this experience!
I was so impressed with how Amy and Bryar helped my friend purchase a used Equinox! Also, I was impressed with the Equinox after a short trip. I just purchased a used Equinox a couple of days ago!
I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to ...
The staff is friendly, knowledgeable, and helpful. Ended up getting a great car at a great price. Definitely worth the drive.
Amy and Bryar were a pleasure to work with in getting my new truck. Very knowledgeable on all the features and getting the best financing that worked best for me. Highly recommend Birdnow's not only for the great sales experience but, also the great service after the sale.
My wife and I purchased a vehicle here recently. We worked with Mike. I was pleasantly surprised when we were offered more for our trade than we expected to get. They were also extremely fair with the price of the vehicle we purchased. The entire team at Birdnow was great to work with. I will definitely look to them again in the future for our next vehicle.
Working with Amy at Birdnow in Monona was an absolute ease! She met me at the door when I arrived, and was more than happy to be helping me in the purchasing process. Amy also worked very well between me and her sales team on price negotiation and kept it a speedy process all around. I’m happy with my purchase and would highly recommend doing business with this local dealership for an easy process and peace of mind!
Michael, it was great working with you. You found us the vehicle that we knew my wife would be happy with and approve of. Making a couple of trips to the dealership was enjoyable and so was meeting the rest of the staff. There is a great team of people there. Absolutely no pressure to purchase. Once again, thank you Michael for finding us the perfect vehicle. Merry Christmas and a Happy New Year!
I had a very good experience at Birdnow Chevrolet in Monona, IA. Staff was wonderful it was so refreshing doing business at this dealership Michael who helped me through was kind and ready to answer any questions I had! A lot of dealerships you go to really pressure you to hurry and buy a car I did not feel that at all while buying a beautiful GMC terrain! Thank you Micheal for a great experience!
I searched far and wide for a low mile Chevy ZR2 diesel pickup and found it at Birdnow Chevrolet. They were very easy to work with and very accommodating. My wife and I flew out from New Hampshire to pick it up. Birdnow had a driver waiting to pick us up at the airport and bring us to the dealership. We had a great experience and highly recommend Birdnow Chevrolet.
Recently purchased a new vehicle through Birdnow in Monona and they made the process so easy! I found exactly what I wanted and they were all so accommodating and helpful. So grateful for everyone at Birdnow & will be using them for all vehicle purchases etc. going forward!
Outstanding dealership! Quality vehicles and good prices. I bought a late model pre-owned truck. Several days later, a couple of mechanical issues surfaced. I live about an hour away. I called Adam and asked what local dealer I should take the truck to. He offered to pick the truck up at my home, leave a vehicle with me to use, have it serviced and return it to me. He communicated with me regarding what needed to be done and when it would be ready. Three days later I had the truck back at no cost to me. Couldn't ask ...
My husband and I found exactly what we were looking for and it was thousands of dollars less than other dealerships. It was well worth the 3 hour drive. The service was great, fast, and efficient. Thanks Austin for taking care of us. Another plus, the drive was very scenic!
Super nice people to work with buying a vehicle!!
I recently purchased a Jeep from Birdnow in Monona. I told the sales team what I was looking for and they showed me a few options that fit my needs. I got a fair trade-in value for my car and they made the financing easy. No pressure sales, no trying to convince me to pick add-ons that I didn't need, just good customer service and a great selection of vehicles.
Excellent service. People you can rely on.
What a pleasure it was doing business with the folks at Birdnow. I came from Montana to Wisconsin to do a little deer hunting. My truck ended up breaking down (bent rod and stuck lifter). They got me in and gave me a quote and told me it would be about a week before they could get it in and fixed. They gave me a loner truck so I could continue to do my hunting. Four days before it was scheduled to be fixed, I received a call letting me know it was ready for me to pick it up. ...
We were in the market for a new truck. Told Michael what we were looking for and he worked his magic. He even came in on his day off for my husband to test drive it. We will be back as long as Michaels selling!
It was a great experience purchasing our truck from Birdnow. Amy was super helpful in helping us find a truck that fit our needs and checked all of our boxes. She wasn’t pushy but she was very helpful! We even got to test drive it for 5 days before we even purchased it. That shows confidence in their vehicles to me. It was very smooth once we decided to buy it they had worked out all the financing and we were able to go up and just sign forms. Bryar in finance was also great. Working hard to get us ...
We have been looking for a Jeep and was willing to fly out to TX! Amazingly, we found one that works for us at Birdnow, in Monona, IA. We drove 3 hours and it was well worth it. The dealership did not disappoint. Amy was very helpful as well as Bryar. It had a hometown feel, no gimmicks, no pushing of extra stuff. The whole process was under 1 hour! I can't say enough good things about this place, if you find something from their website, it's worth coming in for. Thank you for the expeditious and easy process.
awesome people nice to do business with👍
I recently had the pleasure of purchasing a car from Birdnow and I cannot recommend them highly enough. Amy in sales who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in her field!! I highly encourage you to visit Birdnow in Monona and ask for Amy. You won't be disappointed!
Thanks Birdnow for putting up with me. I bought a beautiful 2021 Chevy crew cab about 7 weeks ago that Tom had found for me and decided I didn't need something that big, so went out and Amy hooked me up with a new Blazer!! She also is an awesome sales lady!!! Every single person was wonderful to me as usual. P.S. That truck is going back on the market real soon at Monona. Cherry Red!!!!! You've got a great team Justin Birdnow........It just keeps getting crazier!!!! Decided to trade my Blazer in last week. LOVED IT, but ...
This is not a 5 star review- read on! You can purchase a new Chevy anywhere but the service and willingness to exceed expectations only can be found at Birdnow. When my mother needed a new Chevy, Amy and Bryan went above and beyond. The process was made simple and there was a true desire to provide a high level of satisfaction. They made it so shopping around wasn’t necessary and provided a 10 star experience. Thank you!
Amy and Bryar were top notch and easy to work with. We got our best value from them at Birdnow of Monona. Highly recommend you give them a shot for your vehicle needs.
Very happy with our purchase from Birdnow. Tom was great to work with, as was Bryar who helped with all the financing. When our prior car “blew up” this week, we called and Tom took care of us right away and assured we would find something in our price point and that met our needs too. 10/10 recommend
Fastest easiest car deal ever Michael and Bryan were very helpful and accomadating
Michael took good care of us at BirdNow! He was very patient, listened to our concerns and provided solutions. The car buying process was smooth as can be!
Michael the sales consultant and Adam helped us out tremendously. They found us a truck to purchase within a single day! They went way out of their way and gave us the best value for our trade-in. We have went to Birdnow and purchased 2 vehicles from them with no regrets!! Thank you fellas!!
Amy at Birdnow in Monona was great! This was my son's first auto purchase. He came to Birdnow knowing which vehicle he was interested in and was pre-approved and ready to buy. Amy did a fantastic job of showing him the functionality of the truck, and made sure that he was happy with the final deal! I would recommend everyone to ask for Amy at Birdnow!
I moved to this area almost 3 years ago. I have thought about trading but waited till I really found what I liked. I was very pleased with the staff and mostly... the interactions they had with us to make me feel comfortable with the "new" vehicle. I was not pressured and they were very respectful. I love the new ride and couldn't be more happy with the process. I told Justin when I trade I would give Birdnow a shot. I'm super glad I did. It was a very easy decision when you actually feel and ...
Michael at Birdnow Monona, Iowa, is exceptional! He sold us an immaculate truck, providing all the info we needed promptly and even sending a video tour within 10 minutes. His professionalism and warmth made us feel valued and confident in our purchase. A real nice guy—we'd buy from him again in a heartbeat!
Amazing service and outstanding quality staff always friendly and helpful too
This dealership is great. Amy is an Awesome car salesperson! Would highly recommend asking for her. Bryar in finance is also very nice and knowledgeable.
The amount of time Amy and Lee spent helping me find the perfect fit vehicle with the payments I was requesting was top notch! Highly recommend!
Always excellent customer service!
Thank you Amy for making my purchase of the Equinox so enjoyable. You were patient with me and very knowledgable about the vehicle. I love my Equinox and I appreciate all of the perks and points that went along with the sale. Bryar was wonderful with all of the paperwork and made that part of the process easy as well. Your service department has served me well in the past and I know and trust the work that they will now continue to do on my Equinox. Birdnow Chevrolet made an impression on me and the experience I had with ...
I worked with Amy and purchased a Chevrolet Colorado for my daughter. Amy was helpful, patient and very accommodating. Amy reached out to me on multiple occasions and even sent me videos of the Colorado. I live almost 2 hours from the dealership but when I arrived I was met by Amy and she was able to answer my questions and.showed me the vehicle. I then worked with Bryar and he already had documents prepared and answered any questions I had. The process was simple, quick and efficient. I have never been a big fan of shopping for vehicles but ...
Friendly and knowledgeable folks from the front desk to garage. . Always accommodating, top notch management. I love the way they treat me! Highly recommend Birdnow dealerships!
They got me in right away for an oil change and were nice and easy to work with
We had a great experience working with Justin and his staff. We live in Florida and bought from them because there were no vehicles in our area that had what we needed. We would highly recommend Birdnow Chevrolet for your vehicle needs.
Bryar Ruff did a phenomenal job on my recent truck purchase. I told Bryar what I was looking for, and less than a week later I had the key in my hands. He provided a detailed, client oriented approach throughout the process and was extremely knowledgeable in all aspects of vehicle sales. I would definitely recommend working with Bryar.
such great service from this location !!
Great!! Bought a new car today!!
Very nice and easy going people to help you out there, great place to go if you’re looking for a great vehicle
Thanks for all your help, Amy. And also following through with the deal. Very informative.
We purchased a 2018 Traverse. I live 3 hours from Monona so Before we drove to Monona to look at the car I wanted to be sure that it would be roomy enough to be comfortable for my 6’4” husband to drive/ride in. The staff did a video chat and two of the staff went out and showed how with their height (over 6’) that they had ample room. When I arrived to finish signing paperwork and pick up my car it was a speedy and smooth process. Birdnow has a pleasant and efficient staff. My sales person was very helpful and showed ...
We had a great experience at Birdnow Chevrolet Monona! Riley was our helper and we couldn’t have ask for better help. Definitely recommend this place and would buy from here again.
Straight down to business, without cutting corners and everybody had great customer service
Justin and Bryar will do whatever it takes so give them a visit. We will be back
Great dealership. Very quick getting me out the lot in the car I was looking at. And also went above and beyond getting me the best rate they could for my loan. Thanks birdnow staff
Michael did an amazing job with the process of getting us our Jeep Compass! A very relaxed, comfortable experience!
The first used car I got from there, had issues, and they just could not figure out why. Had a loaner for 2 months. Birdnow was not at fault it was just a fluke thing. I felt so bad. I went back and got a newer car, and I am absolutely in love with it. Thank you so much for working with me on this situation. You guys treated me like family and I will forever be grateful.
Great experience working with the staff at Birdnow. Tom was very knowledgeable and professional. Overall quick and easy process and would highly recommend!
Justin and his staff are top notch!!! Went in to have Justin start looking for a good used traverse with low miles and also wanted white with black rims and walked out with a brand new traverse a hour later an owner of my dream traverse that had come in the day before . My husband wasn't looking to trade his truck but while I was finalizing my traverse he found his dream truck and ended up trading his truck for a 2018 chevy Silverado. Thank you to Justin and his team for being so amazing to work with.
Excellent customer service.Extremely friendly and knowledgeable staff.
Always a good dealership to do business with. Have traded on two different occasions and they are my go-to place for service. They are all experts and get it right the first time.
Great service. Great people to work with to find a vehicle just for me!
We needed to upgrade our truck and Lee and Briar were fabulous to work with to make that happen in a quick and easy manner. Would definitely recommend Birdnow!!
We needed to replace our worn out Subi (200k+) and had been researching options, finally deciding to start checking out local dealerships. Birdnow was the first place we went to inquiring about a vehicle that hit all our benchmarks which we found out had been sold. However, they had a similar one that was newer with fewer miles and Tom Matt led us through the process that resulted in an expedient purchase with much flexibility. A very coordinated team exuding trust that down-home rural Iowa is known for! 2018 Equinox with only 64k miles, one reputable owner....We knew we had ...
Craig did a great job for us. We had a remote control issue with one of our vehicles. We had purchased a new battery from Birdnow business but it didn't unlock the door for us. We both were quite sure the battery was fine. Craig reprogrammed the remote and it took him less than 2 minutes, he had it fixed! Great job and we thank you for great service!
Birdnow Chevrolet is absolutely amazing. They worked with me throughout a longer than anticipated process and continued to stay professional and willing to work with me. Would recommend to anyone to buy a vehicle from. Bryar did an awesome job and worked with me all throughout the process. Hands down the best dealership I’ve been to.
Birdnow Chevrolet has great service and are easy to work with on issues. Something odd went wrong with our car which was just out of the warranty. Justin Birdnow and his team went to bat for us with GM. Not only did they fix our car but also got GM to help us pay for the repairs. Thank you Justin Birdnow and team. These days it’s all about who has the best customer service and Birdnow Chevrolet has it!
One of the best dealerships around Northeast Iowa very friendly people
Very kind staff. Perfect example of Iowa nice!
Positive experience. Curtious and professional.
I would highly recommend Birdnow Chevrolet for your next vehicle purchase. I do not trade vehicles very often so when I do it's a big deal. And everyone there made it a big deal! They had the vehicle I wanted on their lot and they wanted to sell it to me so they gave me top dollar for my Equinox and were very fair. They treated me like a queen and I would definitely go back to trade again! I am a very happy customer!
My car broke down in front of their garage. We were on our way to Minnesota for vacation. Birdnow offered us a loaner to use for the week and said they would fix my car while we were gone. They called me first thing on Monday to report the problem and immediately fixed my car at a very reasonable price. They did not charge us for the loaner! We had it for 6 days. What a gift and we were able to enjoy our vacation! The kindest most honest people I have ever met. Thank you so much!!!
4th vehicle bought from Birdnow, always amazing service, love doing deals locally! Justin is the best around and has a very good/fast crew!
HIGHLY RECOMMENDED
If you need a car, Birdnow is the go to dealership! Very friendly and they have great service options to keep you reliably rolling. Looking forward to working with them in the future. 👍
Birdnow in Monona has top-notch customer service. You can purchase a vehicle anywhere, but service is what makes the difference. I am always welcomed with a smile and made to feel like I am the most important customer they have. If you're looking for great service, knowledgeable staff, and a wonderful experience you will find it at Birdnow in Monona.
Three months ago I looked at Birdnow Chevrolet's website in large part because of their generosity to area charities. I was impressed with what I saw - and one pre-owned vehicle in particular caught my attention. In visiting the Monona dealership I was impressed with the genuine friendliness, the package of services offered with the vehicle, and the price. A short while later I was on my way home with a new-to-me truck. My advice: Don't buy a vehicle until you've checked out Birdnow's.
Top notch sales and service!!
We just purchased a pickup from Birdnow’s in Monona and Bryar Ruff was so helpful to work with and very knowledgeable. Mason made the paperwork simple and did a great job of explaining everything. Thank you for your help!
They did an excellent job on the oil change and replaced the inner cab air filter.
Very courteous and timely service
My son and I worked with Birdnow on purchasing his 2019 Chevy Cruze. Thank you for being flexible
This isn't our first purchase from the Birdnow family of dealerships, and we love working with them. We currently live over 2 hours away, and it's still worth the drive. The staff is wonderful to work with, repair work in the past was both fair and quick, and we've never felt that they were treating us unfairly. Will definitely continue to include them in our vehicle searches in the future and will continue to recommend them to our friends and family.
Very friendly got me early fare prices I will return worth a drive from prairie du chien